How can we help?
Write to us at [email protected]
A person reads every message. We usually reply within two business days.
The app
When is Trad coming out?
Soon. It is coming to the App Store first. This page will say so the day it does.
Purchases, cancelling and refunds
Apple handles every purchase made in the app. To cancel a subscription, open the Settings app on your iPhone, tap your name, then Subscriptions. For a refund, visit reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.
Does Trad collect my data?
No. There is no account, no advertising and no analytics. See the privacy policy.
Is Trad an official Church app?
No. Trad is independent and is not endorsed by any bishop or diocese. Read About Trad for the full statement.
The shop
When will my order arrive?
Each piece is made to order, usually within 2–5 business days, then shipped. You will get an email with tracking when it leaves. Delivery times are shown at checkout.
Something arrived damaged or misprinted
We are sorry. Write to us within 30 days of delivery with your order number and a photo, and we will send a replacement or a full refund. See the shop terms.
Can I buy merch inside the app?
Not yet. The shop is on this website, so your order is handled securely by Stripe and made by our print partner.
Copyright concerns
Trad uses material that is in the public domain or openly licensed, and names the source of each one. If you believe something in Trad or on this website infringes your rights, write to [email protected] with the item and the reason. We will look at it promptly and remove it while we check if the concern is valid.